The second part of the management philosophy

Section VI Jane Austrian management principles

Zhen-Ao Group management character principle: honesty, simplicity, alliance win

Boundless, people of different states, said Austrian chairman Chen Yusong character with this principle, the polymerization talent together, and each of us has to build an unlimited development stage, which in turn aggregate into small stage, said Austrian big stage, personal development and the effective completion of the development of collective unity of vision.

Integrity, honesty and trustworthiness that is, it is Jane Austrian gene requires honest man, something solid service, credible, there is merit heart; it is the treasure of the conduct of the Austrian group, rather the loss of the daughter, and never give up credibility.

Simple, simplify procedures, improve efficiency, tightening thrift, self-restraint, emphasizing self-discipline, a written contract once formed, will be strictly observed.

Alliance, for Jane Austrian common goals and interests and allied employees, subsidiaries, Jane Austrian enterprises and between each of equality, mutual trust; not an ordinary employment relationship between Jane Austrian enterprises and individuals, but warm home interdependence, we respect equality, avoid short Advantage, help each other, start to finish. Jane Austrian success is a history with the company, employees and partners numerous alliances.

Win-win situation, this is the fruit of an alliance, that alliance with the parties to achieve common goals and interests, according to the value of the whole chain of distribution, benefit sharing, risk sharing, fair and equitable, synchronous growth.

Note: The "win-win" the word comes from.

Early days, said Austrian managers rely on the development of first-level employees, and by capital Chihpen binding. Since this is a combination of both enterprises and individuals, it was called "win-win." With 15 years of practice, said Austrian experience wind and rain, the successful experiences, but also a profound reflection mistakes in the reflection recognized, said Austrian each product from concept, development, production and sales, every link is the cause of this machine, said Austrian efficient functioning indispensable, every aspect of people are stakeholders should share success, to share the benefits. So, in turn, said Austrian 15 years time, the principle character in the "win-win" to "win." Because Jane Austrian larger development manager alone is not enough, we must rely on the whole family, rely on the support, said Austrian leaders at all levels and all sectors of society have employees, customers and all stakeholders "win-win" mind.

Attachment: icon character principle.

Integrity and justice, the principle; take advantage of simple, is a method; alliance win, is the means; a win-win for fun, is the goal. Revenue-righteousness, wins raw music, Lee Sheng Yi Music is love. The implementation of the principle character, mobilize the enthusiasm of all the participants, said Austrian undertakings, so that said Austrian in the country and abroad sales service network, to become a seamless integration of powerful groups to ensure the realization of Jane Austrian enormous social and economic benefits .

VII, said Austrian 30-character principle of humanity

1, human services, 10-character principle: sincere, thoughtful, simple, natural, cordial

Sincere: sincerity, bully my honor;

Thoughtful: comprehensive and detailed, meticulous;

Simple: simple honesty, without false pretense does not contrived;

Nature: majestic, go with the flow, do not let customers feel a burden;

Cordial: attentive service, as close as children, do customer intimate small jacket.

It requires people to do the work, said Austrian practice diligently, carefully, sincere, enthusiastic and caring; not false, negligence, no pretense, no affectation, not indifferent; the truth to impress customers, customer infection with love; think customers think , anxious customers worry; the courage to face complaints, the courage to admit mistakes; how to think how to say, how to say how to do it; for their loved ones, as the consumer, consumers do little jacket.

2, humane management 10-character principle: equality, respect, care, support, fun

Equality: Jane Austrian employees have only the division is different and the upper and lower positions of the points, all in the personality of equality;

Respect: mutual respect, so that everyone feels worthwhile to live with dignity;

Care: care staff leadership from the heart and soul, so that each said Austrian people do not feel depressed;

Support: Helping each other, there is competition, but never against each other;

Fun: Love cultural result of the role, with results not envy others, today you applaud his achievements, he was happy tomorrow for your pleasure, we were all happy with the music, so that people are willing to Austrian Jane Jane Austrian home .

3, user-friendly product 10-character principle: filial piety, love, solid, benevolence, perseverance

Filial piety and love refers in the development and production of products, to be seen as giving their loved ones and friends do eat, do with feelings, not adulterated;

Solid is to use real materials, with the most high-end technology products manufacturing, real, two foot pounds foot;

Benevolence is the thing to do from a human point of view, there is no discrimination, to do in accordance with good ethics, have lofty sense of responsibility and mission;

Perseverance is to persevere, to ensure product quantity, quality and effectiveness, so that a hundred years no deviation.

Love is not a castle in the air in said Austrian, it rules to follow. 30 This is a manifestation of the word love, said Austrian culture to take root, it will love refinement to quantify all aspects of development, production, management, marketing and service, the site is Jane Austrian human behavior guidelines.

Annex 1: Austria, said the human services model diagram. "Little jacket" story: 2 attachment.

He was "forced" customer returns

"Intimate small cotton-padded jacket" is used to describe northerners spoken filial daughter, and said Austrian people is to take the customer as parents, care, take care of and not contrived.

In Dalian, there is a "Little Jane Austrian jacket 'service an old man for a long time. By "little jacket," the introduction, the elderly is recognized Jane Austrian enterprises and products, coupled with some of the ills on his body, then ordered Jane Austrian products for improving health. But his wife and children after that strongly opposed, they think of health care products is useless to spend money to purchase health care products.

Thus, the elderly will be worried about the family told "little jacket" and made unsubscribe request. I thought this would be a very troublesome thing, did not expect that, "said Austrian cotton jacket," not only agreed to his request, and repeatedly told: "Auntie You do not get angry, we are sending said Austrian Health If you get angry because of this thing, and hypertension, and it is suitable for obtaining the return, since family opposition, you do not buy, for children Hello, you are afraid of being taken in this industry more than a liar, my mother Jane Austrian nucleic first purchase because I also do not understand the opposition, but he is now healthy, and I not only help her buy, they still joined Jane Austrian team ...... "

Upon hearing the elderly was very moved, she said: "Over the years I've talked to a lot of health care products, the money spent has more than 150,000, and this is the first time you met, people are caught after I let me go, forced me to potential buyers, you not only do not cram gave me back, really touched me, which I spade reclaim the goods, pay tomorrow I go ...... "" Auntie, you still do not buy the first , the first family to be healthy in order to live, or not conducive to health ah ...... "Although" little jacket "repeatedly blocked, the elderly still insisted on buying goods.

A few days later, "little jacket" or worried, he imagined the old man as their parents, so very worried, they called to their aunt to return again. I did not expect aunt over the phone crying, she said: "I reclaim the life and death, this life I would prefer not dealing with children also reclaim the ......" a glance, aunt and family conflicts unresolved. He put down the phone holding money came to her aunt, aunt insisted on the return. He said: "Auntie, you do not come to an impasse with the children, after your old or children of their own pro-ah, family and allow the body needs is the premise for later Jane Austrian products, you do not for the sake of my performance, not to save face embarrassed return, after waiting for your family to know the products that you buy, said Austrian too late ...... "" little jacket "aunt finally forced the goods back.

A few days later, the aunt telephoned again: "Little high, ah, this time I am ready to use their own money to buy your product, I do not tell the family ......" "Auntie, you can not spend in order to buy my products all the money in the hands of light?! You still do not buy before, and his wife and other children have understood and agreed to when you buy it, in this case I fear now that you bought the product after a lit, but unhealthy the ...... "

Said Austrian chairman, said: "Jane Austrian consumers are not loved God, because God is used for forward and request its blessing given financial grant sub God of peace, and our distance very far away, and put them as relatives, in order to truly care from the heart. "

The highest level of personalized service is the family service, do consumers intimate small jacket. Said Austrian front-line staff at work, practice this commitment. Small high still continue to visit aunt, aunt often accompany chat, but never let Aunt purchase ......

VIII, Jane Austrian corporate style

Jane Austrian corporate style: open-minded, candor, brainstorming, rapid response

"Open-minded, candor" is Jane Austrian personality, because we always do things within the rules, there is no can not be open-minded, but between people who are honest with each other, to communicate, exchange and cooperation;

"Brainstorming" is focused on the wisdom of the masses, extensively absorb the helpful comments, it is not only the pursuit of democracy, also required the development of, and each time the difficulties encountered by Jane Austria, Jane are eleven capture under Austrian people brainstorming and surmount of;

"Rapid response" is to quickly adjust their strategies, methods and actions based on changes in the objective conditions. Change is relative, change is constant, therefore, enterprises should change with the market rapid response, rapid response to employees with enterprise development.

IX Jane Austrian talent

Said Austrian Talent: Jane Austrian with talent, talent needs of the environment, human environment created

Social "person" oriented, as Jane Austrian enterprises, "talent" oriented.

Jane Austrian set of reasonable employment concept: everyone is a talent, the key is to find his core expertise to create the best environment to stimulate the potential for him to cultivate creative talents pursuit of success, famously leading force, outstanding ability and wealth creation and quality of perseverance.

Said Austrian National Cheng Kung University to strive to build schools, big stage, big space, and will always be the first, said Austrian products, said Austrian supreme wealth. Said Austrian chairman said: "If Jane Austrian career success, but did not make a number of successful bosses talent, did not make a number of millionaires and asset owner, said Austrian business is not successful ...... Jane Austrian stage space like Jane Austrian nucleic acid does not cycle, is infinite. "

In 2010, Jane Austrian decisively implement the "four new", new system and new mechanism to regulate the flow of talent management and learning mechanisms Jane Bioko for the growth of talent to build a large platform.

Talent Fusion Strategy, said Austrian security principles:

Five to: to the platform (chance) to conditions (job, money, equipment) to power (full authority), to the target (management by objectives), to pay (salary and bonuses);

Four on: Cadres, workers can be hired, you can set up organizations to withdraw, energy distribution can lower;

Four no's: no seniority, qualifications do not speak, do not speak qualifications, limited job;

Two lectures: talk to, they talk about the contribution, who granted their right to work, those who can afford to delegate his Loc.

Said Austrian talent should have eight kinds of spirit: consciousness alliance, concentrate, down to earth, the pursuit of excellence, dedication, innovation and learning, hard work and challenge themselves

Said Austrian cadres should enhance the ability of six:

Strategic decision making and the ability to adjust; and the ability to adapt to changed market strain; control of the situation and monitoring capacity; Capital and fund-raising capacity; ability to establish a good relationship; gather information, integration of information, the ability to transfer information.

Section X, said Austrian people work standards

Jane Austrian people working guidelines: think clearly understand that write accurately been done

Think clearly. Not only refers to the conscious mind, clear thinking, but also always keep in mind Jane Austrian corporate culture requirements, so that any action should be integrated into the culture of love blood.

I understand that. As a preacher, described the vision, when parsing paths, to think clearly under the premise of expression must also understand that in order to make the next link no deviation.

Write accurate. Any implementation of the text on paper must be focused, in line with objective and accurate. Otherwise, it will cause a waste of execution, resulting in the accumulation of a lot of junk files.

It has been done. The key lies in the implementation, said Austrian stressed execution. An imperfect decision, if that can be vigorous and resolute, accurate and in place to implement than a perfect decision by everyone Lanlansansan better efficiency. Jane Austrian people to seriously do, hard to do, efforts to meet standards.

I want to know that he did not understand, did not understand it is not accurate to write, write it impossible position inaccurate.

Section XI, said Austrian people of Conduct

Jane Austrian people conduct: honesty, charity, Jide, filial

Jane Austrian people conduct, it is said Austrian love Jane Austrian corporate culture to give people the source of power, as in capillary blood flow, Jane Austrian who dominated every move. Also, this is Jennifer Diosmin motto "Be a good person to do something good," the fundamental requirement. Jane Austrian always believed that "your parents are not afraid of days, paid payroll afraid officer," because Jane Austrian adhere to the "honesty, charity, Jide, filial" code of conduct, only to Austria, said the weathered a crisis, usher 15 years of sunshine.

Section XII Jane Austrian people Literacy

Jane Austrian people to have four kinds of literacy, namely: to be a economic, scientific and technical people, culture and society people

Economic Man: Jane Austrian as a business, we must develop the economy and create profits, pay taxes. And Jane Austrian employees in the process of creating good benefits for enterprises, their economic behavior must also have the right to obtain a fair return;

Science and Technology Person: Jane Austria as a national high-tech enterprises, should be based on high technology to develop the economy, said Austrian people have a sense of science and technology, pragmatic pursuit of truth;

Intellectuals: No matter how many books you have read, as long as said Austrian people become, must continue to improve cultural awareness, including not only health literacy, and even appreciation of the arts, the right to form a comprehensive view of affairs, problem-solving behavior and thinking the way;

Social man: socially responsible. Jane Austrian enterprises as a cell of society, we must continue to improve the rate of contribution to society, said Austrian people as a social person, to go against the social good things, there are civic-minded.

Jane Austrian people in their daily behavior to keep learning, go all out to achieve the above four literacy requirements.

Said Austrian border section XIII of people

Jane Austrian man to reach the Four States: understanding, understanding, forgiveness, forgiveness

Jane Austrian team in cooperation alliance process, due to differences in age, location and experience, there is a conflict is normal, everyone will have missing, mistakes or misfortune when the team atmosphere should first respect, mutual recognition, mutual recognition, trust each other, pay attention to each other, each Thanksgiving, cherish each other this rare cohesion fate; on the other hand, said Austrian man outside with consumers, partners and other people in contact Jane Austrian preparation process encountered misunderstanding or ambiguity is also normal, as Jane Austrian people, must be tolerant of others, which is the basic requirement of love culture, love is the inevitable result of cultural influence. Jane sure all Austrian people to try to achieve the above four practice realm.

Said Austrian section XIV absolute wealth

Said Austrian absolute wealth:

Said Austrian absolute wealth may not use currency or equivalent equivalent reflect natural wealth, but to the spirit, said Austrian to achieve its objectives and create centuries Foundation to create the accumulation of material, tangible and intangible can create all the wealth of resources -

One is the highest wisdom Jane Austrian enterprises;

Second highest faith Jane Austrian enterprises;

Third, Jane Austrian enterprises the ultimate pursuit.

Highest wisdom Jane Austrian enterprises, is the scientific prediction is selected nucleic project; the highest faith Jane Austrian enterprises, is to filial piety and faith as the core content of the great love of culture; Jane Austrian enterprises ultimate pursuit is healthy, it is to create a nucleic acid nutrition regulatory factors, the origin of the nucleic acid nutrition, nutritional and metabolic therapy nucleic major nutrients era as the core content.

A harmonious joy, help each other, care for care, support the understanding, the understanding of the atmosphere, said Austrian pride employees can get on the platform, said Austrian, satisfaction, happiness, rich materially, spiritually fulfilling, Austria, said the people Jane Austrian word can be proud of because it would be an absolute wealth of Jane Austrian era. It is Jane Austrian's goal, said Austrian people take generations to complete, is the development of Austrian Jane I am the highest ideal.

                                         - Said Austrian business founder: Chen Yusong